UPS Zone Chart Used for Time in Transit and Delivery Surcharges

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Zone 1-5 is Beige / Lt Brown / Green

Zone 6-8 are Dk Brown / Orange /Grey

Our Company is located in Sebring, Florida

Beige is 1 day / Lt Brown is 2 days / Green is 3 days / Dk Brown is 4 days / Orange is 5 days / Grey is 6 days

You do not count the day we ship nor weekends or legal holidays

If you specify either Post Office Box or APO Box We reserve the right to adjust your shipping/handling accordingly. 

Our basic shipping and handling outline will ship as follows:

Most 1 pound boxes will ship Priority mail. Priority mail delivers in 2 to 3 days to all parts of our USA, non-guaranteed. Some 2 pounds boxes will also ship priority mail.

Over 2 pounds is subject to additional charges which will automatically be adjusted by the office.

If you request Federal Express or DHL Freight Collect for airfreight services only (can not ship freight collect for ground services), we require the toll free phone number of the freight company to call for the pick-up and we still charge a shipping/handling fee of $10 - $25.00 for domestic collect service and from  $25.00 and up for collect Export Service.

Collect Service needs the order to be placed before 10 am EST.

We can NOT ship UPS Collect.

We can only ship to the name and address of the Credit Card Holder with address confirmation.  This is a requirement of Master Card & Visa & Pay Pal.

All deliveries require a Signature as required by Master Card & Visa. If you make payment through Pay Pal, signature is only required over $200.00 in merchandise.

Please file all complaints for these 2 Requirements directly with Master Card or Visa or Pay Pal as these are their requirements.

Master Card
www.mastercard.com/business

Visa
http://www.visa.com/brc

or call the number on the back of your card for complaints.

UPS now charges for refused or undelivered return service. You are now responsible for these return charges processed as UPS Back Charges. You are also responsible for 20% restocking fees or a minimum $12.50 restocking charge.

UPS is not responsible for certain delays (for instance....Mother Nature Delays).

Please See UPS Info for their terms and conditions.

We automatically adjust your order and charge correctly if incorrectly added/calculated or if you used the wrong price tier or if shipping/handling and  surcharges have been omitted or incorrectly calculated.

RESIDENTIAL DELIVERIES SURCHARGES & FUEL SURCHARGES

Per the terms/conditions we charge $4.50 (Most Eastern USA) to $5.95 per box (Most Western USA) for RESIDENTIAL DELIVERIES in the continental domestic USA.

Ups now has Fuel Surcharges and "extended area surcharges" for both commercial and residential addresses which are $3.00 per box for commercial deliveries and $5.95 per box for Residential. We reserve the right to adjust for this.

You must contact the office if you must have a firm total to process. There is no way to know this till your information is given to the UPS computer.

Contact UPS for all complaints
1-800-742-5877 or www.ups.com

WE ARE NOT RESPONSIBLE FOR SHIPPING COMPANIES ERRORS OR DELAYS

Our Company is not responsible for losses as a result of delays while in transit. We require a minimum of 60 days to issue credits which allow for time for tracers and time for insurance claims to be processed and refunded to us on your behalf.

Please Contact UPS or US Postal Service should you have any questions as to their tracer/claims/insurance refund policies.

All orders shipped via the United States Postal Service is subject to the Federal Guidelines / Laws and terms conditions governing the USPS which can be viewed at:

United States Postal Service Website

All USPS shipments are charged accordingly for the s&h. The Post Office now charges dimensional weight for medium and large boxes shipped priority mail. We will adjust the pricing accordingly.

Residential Deliveries via UPS now have substantial increases in rates and some extended area delivery surcharges as well as fuel surcharges.  

We reserve the right to ship the most economical way unless the order authorizes us to charge accordingly for the requested service.

Shipping & Handling Fees - Please See the order form for Standard Shipping/Handling Fees

Click here for Order Form